If automatic backups or automatic restoration are not enabled on the user's device, re-installation of the app will not prompt for a recovery code and the user will be required to add their MFA account(s) as in a first-time configuration. They will then need to add their MFA account(s) to the app as if performing a first-time setup. To do so, the user will need to uninstall Guardian, temporarily disable automatic restoration of backups within their device settings (steps to do so will vary according to the device), then re-install the app. This is a walkthrough for staff or employees on how to setup your multi-factor authentication (MFA) on your Microsoft 365 account once it has been enabled by. If the recovery code has been lost, the user can perform a new installation of the app by disabling automatic restoration of their Guardian backup. If a user uninstalls then later re-installs Guardian, they may be prompted to enter their recovery code. If a recovery code is used, a new recovery code will be provided at that time. If they do not have their device or are otherwise temporarily unable to use their normal MFA process, the user can log in by entering this code after their username and password. Set up multi-factor authentication for Microsoft 365. Check the box for Authenticator app or Token, and then click Set up Authenticator app. In the drop down box under Whats your preferred option, choose Notify me through app. With most MFA factors, the end user will be given a recovery code upon signup, which should be noted and kept secret. Use these steps if you see this screen: Click here.
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